All Systems Operational
Filevine - US Environments ? Operational
90 days ago
99.98 % uptime
Today
Web Application ? Operational
90 days ago
99.95 % uptime
Today
Projects ? Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.98 % uptime
Today
Address Book Operational
90 days ago
100.0 % uptime
Today
Project Hub Operational
90 days ago
100.0 % uptime
Today
Feed and Task list Operational
90 days ago
100.0 % uptime
Today
Time Tracking and Billing Operational
90 days ago
100.0 % uptime
Today
Docs and Docs+ Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Communication Features ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.93 % uptime
Today
Filevine - CA Environment ? Operational
90 days ago
99.99 % uptime
Today
Web Application ? Operational
90 days ago
100.0 % uptime
Today
Projects ? Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.99 % uptime
Today
Project Hub Operational
90 days ago
100.0 % uptime
Today
Address Book Operational
90 days ago
100.0 % uptime
Today
Feed and Task list Operational
90 days ago
100.0 % uptime
Today
Time Tracking and Billing Operational
90 days ago
100.0 % uptime
Today
Docs and Docs+ Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Communication Features ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.93 % uptime
Today
Lead Docket - US Environments Operational
90 days ago
100.0 % uptime
Today
Web application Operational
90 days ago
100.0 % uptime
Today
Opportunities Integrations Operational
90 days ago
100.0 % uptime
Today
Communication ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Lead Docket - CA Environments Operational
90 days ago
100.0 % uptime
Today
Web application Operational
90 days ago
100.0 % uptime
Today
Opportunities Integrations Operational
90 days ago
100.0 % uptime
Today
Communication ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Vinesign - US Environments Operational
90 days ago
99.99 % uptime
Today
Web Application Operational
90 days ago
99.99 % uptime
Today
Communication ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Reminders Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Vinesign - CA Environments Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
Communications ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Reminders Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022
Resolved - The Vinesign application experienced an outage from 11:17 am ET to 11:25 am ET today due to a server malfunction. The underlying cause was quickly found, and the team was able to restart servers to restore connectivity.

We apologize for any inconvenience this caused to the affected users.

Oct 5, 09:17 MDT
Oct 4, 2022

No incidents reported.

Oct 3, 2022
Resolved - The team has confirmed speed has returned to optimal levels. Users experiencing odd behavior should report to our support teams.
Oct 3, 13:26 MDT
Investigating - We've heard reports from a single US environment that search results are taking above-average time to load. The team has been able to replicate and is working to locate the underlying cause.
Oct 3, 11:54 MDT
Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022
Resolved - After monitoring and communicating with affected users, we have confirmed that this is resolved. Any users experiencing unexpected slowness or behavior should reach out to Filevine Support.
Sep 30, 10:50 MDT
Monitoring - We believe the changes have resolved the slowness for affected users. We are monitoring for a time to ensure the environment is stable.
Sep 30, 10:09 MDT
Identified - We have identified one possible cause, and have made a change to the system to bring improvements. We will be monitoring the effects and searching for any additional contributing causes to this slowness.
Sep 30, 10:01 MDT
Investigating - We are continuing to see general slowness within one US environment. We are investigating possible causes and will update again by 10:00am MT
Sep 30, 08:10 MDT
Monitoring - The team has increased the capacity of the environment experiencing slowness. We believe this to be fully remediated, however, we will be monitoring during business hours tomorrow to ensure optimal performance has been achieved.
Sep 29, 22:17 MDT
Identified - We are currently seeing general slowness in one environment. We have identified the likely cause for the issue and are in the process of remediating.
Sep 29, 14:54 MDT
Sep 29, 2022
Sep 28, 2022
Postmortem - Read details
Sep 28, 15:59 MDT
Resolved - We believe the problems with our provider have been fully resolved. Speeds and functionality appear to have returned to standard performance.
If users experience anything outside of expected behavior, please open a conversation with our support team.

Sep 28, 15:38 MDT
Update - We have discovered that 2FA is also being impacted for several environments. We believe this is related to an ongoing AWS incident. More information to come as we receive updates from AWS and our internal teams.
Sep 28, 13:14 MDT
Investigating - API calls are failing intermittently in all Filevine environments. This may affect integrations and enterprise automations. We are working with our provider to determine next steps.
Sep 28, 11:16 MDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022
Resolved - Reporting appears to be functioning as intended for affected users. Any users experiencing additional issues should reach out to Filevine Support.
Sep 26, 21:15 MDT
Monitoring - We believe this to be an incident affecting only a subset of users, and will be monitoring it through the evening. We have assigned this to a key development team to focus on ensuring this is functioning for all users and will share when this has been confirmed.
Sep 26, 19:38 MDT
Identified - We are working on our hypothesis of the cause and testing solutions. An update will be provided shortly.
Sep 26, 14:43 MDT
Investigating - We are currently investigating "List of" report types being unavailable for users within a single US environment. More information will be shared shortly.
Sep 26, 12:21 MDT
Sep 25, 2022

No incidents reported.

Sep 24, 2022
Completed - The scheduled maintenance has been completed.
Sep 24, 19:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 17:00 MDT
Scheduled - We apologize - We are adjusting the time of this scheduled maintenance and have created this new status page event with the accurate timeframe.

Filevine will be temporarily unavailable within these hours for scheduled maintenance to improve system performance and long-term stability. Users in these environments will see a notification within the application informing them of this maintenance window.

Sep 16, 09:12 MDT
Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.