Resolved
Reporting appears to be functioning as intended for affected users. Any users experiencing additional issues should reach out to Filevine Support.
Monitoring
We believe this to be an incident affecting only a subset of users, and will be monitoring it through the evening. We have assigned this to a key development team to focus on ensuring this is functioning for all users and will share when this has been confirmed.
Identified
We are working on our hypothesis of the cause and testing solutions. An update will be provided shortly.
Investigating
We are currently investigating "List of" report types being unavailable for users within a single US environment. More information will be shared shortly.