Resolved
OCR is processing through the backlog correctly and should be completely caught up by midnight tonight.
Monitoring
A fix has been applied and the backlog of OCR documents is processing quickly. We are continuing to monitor the backlog and will provide updates as appropriate.
Investigating
OCR Service is degraded. We have a workaround applied to keep OCR jobs and are investigating a fix. AI Fields and Search for new documents will be unavailable until the OCR jobs complete.
Monitoring
OCR service is degraded. Jobs are processing at a reduced throughput.