Resolved
This issue has been resolved.
Thank you for the patience you showed while we were getting things back to normal.
Monitoring
The fix is now 100% rolled out.
We have tested and verified the errors are gone across all environments. We will continue monitoring until 1PM MT.
Identified
We are continuing to work on a fix for this issue.
Identified
The roll out is now 80% complete.
We will update again at 12:15PM MT.
Identified
10% of the roll out is complete.
Next update 11:45AM MT.
Identified
The roll out for the fix is still progressing.
Next update at 11:30AM MT.
Identified
We have a fix ready and are deploying it now starting with our Canadian users.
Next update 11 AM MT.
Identified
We are continuing to work toward a final fix for this.
Again be aware that although there are errors and slowness the actions taken with your docs are working properly.
Next update at 11 AM MT.
Identified
We have identified that the issue is being caused by a new feature we deployed last night.
We are working on a solution now.
Next update at 10AM MT.
Investigating
We are continuing to investigate this issue.
Investigating
We are currently investigating errors effecting users in US and Canada.
Although there are errors, the actions being taken with Docs are working as expected.
The errors appear during edit in place and when previewing a document.
Next update at 9:30AM MT.