After monitoring and communicating with affected users, we have confirmed that this is resolved. Any users experiencing unexpected slowness or behavior should reach out to Filevine Support.

We believe the changes have resolved the slowness for affected users. We are monitoring for a time to ensure the environment is stable.

We have identified one possible cause, and have made a change to the system to bring improvements. We will be monitoring the effects and searching for any additional contributing causes to this slowness.

We are continuing to see general slowness within one US environment. We are investigating possible causes and will update again by 10:00am MT

The team has increased the capacity of the environment experiencing slowness. We believe this to be fully remediated, however, we will be monitoring during business hours tomorrow to ensure optimal performance has been achieved.