An incident was reported at 7:17 am MT today, which resulted in slowness in several environments. For some Orgs, the Project Hub, Activity, and Project loading were temporarily unavailable. We have updated the status records to show some environments experiencing partial outages at this time.

The incident’s root cause was identified at 8:00 am MT. During our normal deployment on Thursday evening, a feature enhancement was released that resulted in unintended performance consequences. The full effects were not visible until the general user base began their daily activities within the system. This feature enhancement was removed this morning, and we were able to restore expected behavior across all environments by 8:40 am MT.

As a part of our standard incident review process, we will identify additional areas for improvement and optimization, including communications. We are grateful for your patience as we work to provide the best user experience.